Privacy Policy

FloraCreate Institute (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, disclose, and protect personal data when you use our website tocreate.click, purchase courses, or communicate with us.

1. Data we collect

• Account data: name, email, password hash, enrollment records.
• Contact data: phone number, company, messages you send us.
• Transaction data: course purchases, billing address, last four digits of card (processed by PCI-compliant providers).
• Technical data: IP address, device identifiers, browser type, pages visited, referring URLs, approximate location.
• Cookie data: preferences, analytics, and necessary session information.

2. How we use data

• Provide and improve courses, maintain accounts, and process payments.
• Communicate about enrollments, schedules, and support.
• Personalize content and remember preferences (e.g., theme, cookie consent).
• Prevent fraud, secure the service, and comply with legal obligations.

3. Legal bases

We process personal data under legitimate interests, performance of a contract, consent, and legal compliance, as applicable.

4. Sharing

We share data with service providers under contract (payment processors, email services, hosting). We do not sell personal data. We may disclose data to comply with law or protect rights and safety.

5. Cookies and tracking

We use necessary, preferences, and analytics cookies. You can manage consent via the cookie banner and browser controls.

6. Data retention

We retain personal data for as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements.

7. Your rights

Depending on your region, you may request access, correction, deletion, restriction, portability, or object to processing. To exercise rights, email [email protected].

8. Security

We apply industry-standard safeguards, including encryption in transit, access controls, and secure development practices. No system is 100% secure; please use strong passwords and enable additional protections where available.

9. International transfers

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses and data processing agreements.

10. Children

Our services are not directed to children under 16. If we learn we processed such data, we will delete it.

11. Changes

We may update this Policy. We will post a revised version with a new “Effective date”. Material changes may be communicated by email or banner.

12. Contact

For questions, contact: FloraCreate Institute, +1 (415) 329-5748, [email protected].